Privacy Policy

Phillips Counseling Services, LLC
Effective Date: April 1st, 2026

Phillips Counseling Services, LLC ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our clients and contacts. This Privacy Policy explains how we collect, use, and safeguard your information when you communicate with us, including through SMS (text messaging) services.

We may collect the following types of information:

  • Name

  • Phone number

  • Email address

  • Appointment and service-related information

  • Any information you voluntarily provide through communication (calls, texts, forms)

We use your information to:

  • Communicate with you regarding appointments, services, and updates

  • Send SMS messages related to scheduling, reminders, and service coordination

  • Respond to inquiries and provide customer support

  • Maintain records in compliance with applicable laws and regulations

By providing your phone number, you consent to receive SMS (text) messages from Phillips Counseling Services, LLC for purposes such as:

  • Appointment reminders

  • Service updates

  • Program-related communication

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only when necessary to:

  • Comply with legal obligations

  • Protect the rights and safety of our clients or organization

  • Work with secure service providers (such as EMR or communication platforms) who are bound by confidentiality agreements

We implement appropriate administrative, technical, and physical safeguards to protect your personal information, including compliance with applicable healthcare privacy standards where required.

You have the right to:

  • Request access to your personal information

  • Request corrections to your information

  • Withdraw consent for communications

To make a request, contact us using the information below.

Phillips Counseling Services, LLC
1249 South Main St., Suite 3
London, KY 40741
Phone: 606-766-0880
Email: dustin.phillips@phillipscounselingservices.com

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

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